Privacy Policy
1. Introduction
At The Ambience Affair (“we,” “us,” or “our”), accessible via theambienceaffair.com, we are fully committed to protecting the privacy and personal data of all individuals who interact with our website and services. We appreciate the trust you place in us by sharing your personal information, and we take your privacy seriously. Our processing of personal data is designed to ensure transparency, fairness, and accountability, and we are dedicated to complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), among others.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with our services.
2. Scope and Role of Data Controller
This Privacy Policy applies to information collected through our website, theambienceaffair.com, and any related services made available by us. The Ambience Affair operates as the data controller for all personal data collected, determining the purposes and means of data processing in accordance with applicable law.
By using our website or services, you acknowledge the collection and use of your data in the manner described in this Privacy Policy.
3. Categories of Data Processed
We collect and process various categories of personal data necessary to provide and improve our services. These categories include:
a) Usage Data
Information about how you use the site, including browser type and version, IP address, geographical location, referral source, length of visit, page views, and navigation paths.
b) Account Data
Information you provide upon creating an account or registering services, including your full name, email address, telephone number, billing address, and shipping address.
c) Profile Data
Details about your preferences, purchase history, interests, and behavioral data related to your interactions on our website.
d) Communication Data
Records of any correspondence you exchange with us, including inquiries, support requests, and communication history.
e) Technical Data
Device information including operating system, hardware specifications, screen resolution, internet service provider, time zone settings, and other technical diagnostics.
f) Transaction Data
Payment and purchase details, credit or debit card information, invoice records, order processing data, and delivery details.
g) Preference Data
Your marketing preferences, product and content interests, consent status for communications, and engagement with promotional campaigns.
4. Legal Bases for Processing Personal Data
We process personal data based on the following legal grounds:
– Consent: Where you have given explicit permission for data processing, such as accepting certain cookies or subscribing to newsletters.
– Contractual Necessity: Where data processing is essential to fulfill a contract with you, such as completing a purchase or providing customer support.
– Legitimate Interests: Where processing is necessary for our business operations and does not outweigh your rights and freedoms, such as internal analytics or fraud prevention.
– Legal Obligation: Where we are required to process data to comply with applicable laws and regulations.
5. Your Privacy Rights
Subject to local law, you may have the following rights regarding your personal data:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may ask us to correct inaccurate or incomplete data.
– Right to Erasure: You have the right to request the deletion of your data, subject to legal or contractual retention requirements.
– Right to Restriction: You may request a restriction on our processing of your personal data under specific circumstances.
– Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to processing based on legitimate interests or direct marketing at any time.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or loss. These include:
– Data encryption (in transit and at rest)
– Role-based access controls and authentication
– Secure data backup and disaster recovery systems
– Regular security audits and vulnerability assessments
– Staff training on data protection and privacy best practices
7. International Data Transfers
We may transfer your personal data outside of your country of residence, including to jurisdictions that may not offer the same level of data protection as your own. Whenever data is transferred internationally, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs), adequacy decisions from the European Commission, or other legally compliant mechanisms.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with regulatory obligations. Retention periods vary by data type:
– Usage and Technical Data: Retained for up to 12 months for analytical and operational purposes.
– Account, Profile, and Transaction Data: Retained for the duration of your account and up to 7 years thereafter for legal and tax compliance.
– Communication Data: Retained for up to 3 years from the date of last contact.
– Preference Data: Retained until you update or revoke your preferences.
After the applicable retention period, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to collect and store information when you visit theambienceaffair.com. Cookies serve different purposes:
– Essential Cookies: Necessary for basic website functionality and security.
– Functional Cookies: Enable personalization and enhance your experience.
– Performance Cookies: Collect aggregated data to assess site performance and usage patterns.
– Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
10. Cookie Management & Compliance
Upon your first visit to theambienceaffair.com, you are presented with a cookie consent banner. You can manage your cookie preferences at any time through your browser settings or by revisiting the cookie consent tool on our website.
Under the GDPR and CCPA, you have the right to:
– Accept or reject specific cookies
– Request information about the cookies we use
– Withdraw your consent at any time without affecting prior lawful processing
11. Protection of Children’s Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal data from anyone under this age. If you are a parent or guardian and believe we may have collected data from a child, please contact us at [email protected], and we will take prompt action to delete that information.
12. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or other operational considerations. Any material changes will be communicated to you via our website or other appropriate means. We encourage you to review this policy periodically for the latest information about our privacy practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, you can contact us at:
Email: [email protected]
Website: theambienceaffair.com
We are committed to resolving any complaints or concerns promptly and in accordance with applicable data protection laws.
This Privacy Policy reflects The Ambience Affair’s commitment to data protection compliance and the safeguarding of your personal information. Please reach out to us at [email protected] if you have any privacy-related inquiries.